Last updated: November 15, 2020
"Personal Information" refers to any information that you voluntarily submit to us and that identifies you personally, such as your name, contact information, e-mail address, address, phone number, signature, credit or debit card information, services purchased, geolocation data, and other information about yourself or your business. Personal Information can also include information about any transactions that you enter into on the website.
"Navigational Information" refers to information about your computer and your visits to this website such as your geographical location, browser type, referral source, length of visit and pages viewed.
We collect Personal Information from you when you visit our website, order services, or when you contact us. We collect Navigational Information on all users of our website for the purposes described below.
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our services, which means we will retain your Personal Information for an indefinite period of time. We will delete your Personal Information from our database if you so request, as described in "Your Rights With Respect to Your Information" below.USE OF INFORMATION
Any Personal Information we collect from you may be used in one of the following ways:
We use Navigational Information to operate and improve the website and our service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about our services.
We may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.USE OF INFORMATION BY EVENT ORGANIZERS
Your Personal Information may also be used by event organizers. We have no control over how event organizers store, use or manage your Personal Information.
Organizers can set up event registration pages to collect information from consumers in connection with registration for an organizer's event listed on our website. We do not control an organizer's registration process nor the Personal Information that they collect. When you register for, or otherwise provide information to us in conjunction with an organizer’s event or activity, whether that information is yours or a third party’s, in connection with a purchase, registration, or transfer, that event organizer will receive and may use the information you provide.
We allow Organizers to use our email tools to contact consumers for their current and past events, so you may receive emails from our system that originate with such organizers and that we send on their behalf. If you registered for an event on our website, your email address is available to that organizer. However, organizers may also import the email addresses they have from external sources and send communications through our system to those email addresses, and we will deliver those communications to those email addresses on the organizer's behalf. The organizer and not us is responsible for sending these emails.
Any questions that you may have relating to your Personal Information and your rights under the law should be directed to the event organizer, not to us.ORDERS & CREDIT CARD INFORMATION
When you purchase services or products from our website, we request information from you on our order form. To place an order, you must provide contact information (like name and address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.
If you give us credit or debit card information, we use it to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit or debit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit or debit card processing on our behalf. The service provider is responsible for encrypting your information using Secure Socket Layer (SSL) protocol.
Our current payment processing provider is Stripe.com. In order to complete a purchase through our website, you needed to finish the transaction through Stripe. If you checked the box to have your payment information saved by Stripe, but would like that information to be deleted, you need to contact Stripe directly at email@example.com.Marketing
We may use your Personal Information for our marketing and advertising purposes, including (without limitation) by email, SMS marketing, display media, and targeting other devices (such as tablets, mobile devices and televisions). We do this in order to inform you about services or events we believe might be of interest to you, develop promotional or marketing materials and display Qudio or event-related content and advertising on or off our website that we believe might be of interest to you.
We may also use your Personal Information for our marketing and advertising purposes on behalf of an event organizer, for example where your prior interactions with an organizer suggest you may be interested in a particular type of event. We sometimes make inferences about the type of events you may be interested in. We may use these inferences to help target advertising or customize recommendations to you, including on behalf of event organizers. We may do this on an aggregated or generalized basis.
We do use "cookies" on this website. A cookie is a piece of data stored on your computer’s hard drive to help us improve your access to our website and identify repeat visitors. Cookies enable us to track and target the interests of our users to enhance their experience on our website. Usage of a cookie is in no way linked to any personally identifiable information on our website.
We keep track of the website and pages you visit, in order to determine what portion of the website or service is the most popular or most used. This data is used to deliver customized content and promotions within the website to customers whose behavior indicates that they are interested in a particular subject area.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of the website or the services.
If you have a Do Not Track (DNT) browser mechanism in place, we will honor it. However, if you log-in to our website, or are using our service, we are unable to honor your DNT request as we need to verify your identity. However, guest users with DNT browsers will not be tracked nor will we place cookies on their hard drives. We are relying on a software program developed by a third party to honor your DNT requests.Google Analytics
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.Disclosure of Information to Outside Parties
We do not sell your Personal Information to third parties. We may share your Personal Information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your Personal Information confidential. The types of outside parties that we would share your Personal Information include but is not limited to the following: event organizers, Amazon Web Services, Stripe (credit card processing company), Vimeo (video access), RumbleTalk (chat feature), and Google Analytics.
We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety.
We may share aggregated demographic information with outside parties such as event organizers, affiliates, partners or advertisers.Third Party Links
Occasionally, at our discretion, we may provide links to third party products or services on our website. We do not control, and are not responsible for, the content or practices of these third party websites. These third party websites have their own separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these third party websites.Social Media Features
To exercise any of these rights, please contact us at firstname.lastname@example.org. Please note that we may ask you to verify your identity before responding to such requests. We will promptly change, correct, or delete your information and confirm the action we have taken.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the EEA. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en.Children’s Privacy
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (“CCPA”), or other laws.
California law may permit you to request that we:
You may have the right to receive information about the financial incentives that we offer (if any). You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide services to you. If you ask us to delete it, you may no longer be able to access or use our service.
Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” by a person for monetary consideration to license or sell such information to other persons. “Personally identifiable information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online. We do not engage in such activity; however, if you are a Nevada resident, you may submit a request to opt out of any potential future sales by emailing us at email@example.com. Please note we will take reasonable steps to verify your identity and the authenticity of the request.
If you have questions or comments regarding the Service, these Terms, or any of our products or services, please email us at firstname.lastname@example.org.
Our address is:
2180 Bryant Street, Suite 210
San Francisco, CA 94110